How We Operate

At Neutral Obsession we have a close relationship with one main supplier, once an order is placed we obtain the items from our supplier catalogue. Upon receipt of goods, we check them for any imperfections or faults. We handle and ship all orders via Royal Mail's 1st class signed for service, ensuring all orders arrive on time, every time with the ability to fully track an order every step of the way. All orders are sent to the customer inside one of our beautiful jewellery boxes along with a purchase invoice and a personalised message (where applicable).

We estimate a customer will receive their order 7-10 working days from the date of purchase. This accounts for the length of time it takes us to acquire the items from our supplier catalogue, and forward them to the customer.

If you have any questions feel free to contact us at any time by Clicking Here