Shipping & Handling

Shipping & Handling

Shipping Charges

Shipping is calculated and charged at checkout. We send all orders via Royal Mail 1st class tracked and signed for, the cost of this is £2.50 for UK customers or £9.00 for International customers. If the value of the items added to cart exceed £50 then shipping will be free of charge.

Order Handling

The jewellery listed on our website is not held in stock. Once an order is placed we import these items direct from the jewellery manufacturer. Upon receipt of stock it is checked for any imperfections, packaged safely in a velvet jewellery pouch and dispatched to the customer along with their order invoice.

Delivery Timescales

We estimate an order will be delivered 7-10 business days from the date of purchase, this does not include weekends or bank/public holidays. For International customers this will increase to 10-14 business days before orders are delivered.

Please note: During peak times of the year some orders may get delayed in transit and arrive a little later than normal.

If you have any questions regarding your order, please don't hesitate to Contact Us


Sign up for email updates from Neutral Obsession