Shipping & Handling

Shipping & Handling

At Neutral Obsession we have a close relationship with one main supplier. Once a customer places their order, we obtain the item(s) from our supplier catalogue. Upon receipt of goods, they are checked for any imperfections and dispatched by ourselves at Neutral Obsession HQ via Royal Mail 1st class signed for service.

We estimate that an order will arrive 7-10 working days after purchase for our UK customers or 10-14 working days after purchase for our International customers. This timescale accounts for the length of time it will take us to acquire the item(s) from our supplier catalogue, check them for any imperfections and dispatch them to the customer. Please also note that during peak times of the year orders may take slightly longer to arrive.

If you have any questions regarding your order, please don't hesitate to Contact Us